If we do disconnect gas service, we will leave a tag with additional instructions on your front door.Expect to see trucks and technicians walking through yards to get to the gas meters -If you are not home and problems are identified, we may need to disconnect your gas service until we can complete repairs.Natural gas service is functioning normally, but we always put Safety First. Our gas technicians are conducting safety walk-through inspections.30, we're waiving natural gas disconnections for non-payment. And also, in those impacted counties through Sept. In Texas counties recently declared by the governor to be a disaster area, we're waiving deposits for new accounts through Sept. Expect to see technicians in neighborhoods throughout our area walking through yards to get to natural gas meters. 2, our crews and contract crews are conducting natural gas safety meter inspections. Natural gas service is functioning normally, but we always put Safety First.Now, since crews are able to once again give more accurate restoration times, we’ll be including that in the message you get when you hover over your service address. Outage Tracker is a reliable source of details about them. If you’re still without power, please know that we’re on it and.Call the Houston Police to report any suspicious activity. Our crews and contractors also wear uniforms and carry i.d. Our employees will be accompanied by a first responder (fire or police). IMPORTANT SAFETY NOTE: Please be alert for imposters posing as evacuation rescuers. We’re committed to keeping you safe and informed about our outage and restoration efforts. Be assured that we won’t stop until power is back on for everyone. Our crews have restored power to 890,899 meters since #Harvey began, so now 99 percent of our customers have electricity.
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